Privacy policy
2. Privacy Policy
This Privacy Policy explains how Lunae Ltd ("we", "us", "our") collects, uses, and protects your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection law.
Who We Are
Lunae Ltd
47 Lower Baggot Street
Dublin 2, D02 KW81
Ireland
Contact: lunaestore.shop@hotmail.com
Information We Collect
We collect the following personal data when you place an order or interact with our website: name, email address, shipping address, billing address, phone number, and payment information (processed securely via third-party payment providers — we do not store card details).
How We Use Your Information
We use your personal data to process and fulfil your orders, communicate with you regarding your purchase, send order confirmations and shipping updates, and improve our website and services.
Legal Basis for Processing
We process your data on the basis of contractual necessity (to fulfil your order) and, where applicable, your consent.
Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted service providers (such as shipping carriers and payment processors) strictly for the purpose of fulfilling your order.
Data Retention
We retain your personal data for as long as necessary to fulfil your order and comply with legal obligations, typically no longer than 5 years.
Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data, the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us at lunaestore.shop@hotmail.com.
Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You may disable cookies through your browser settings, though this may affect certain features of the website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.